Frequently Asked Questions
Everything you need to know about our premium tailoring tools and services.
What makes LDH Scissors different from standard store-bought shears?
Our scissors are handcrafted using traditional methods and high-quality carbon or stainless steel. Unlike mass-produced tools, our shears are designed for professional longevity, featuring superior sharpness and balance for effortless cutting.
Do you offer a sharpening service for your products?
Yes, we offer a professional sharpening and maintenance service to ensure your LDH tools remain in peak condition. Please visit our 'Sharpening' page for instructions on how to send your shears to our master sharpeners.
How long does shipping take and do you ship internationally?
We ship worldwide. Domestic orders typically arrive within 3-7 business days, while international shipping can take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the item in its original packaging for a full refund or exchange, provided it shows no signs of misuse.
How should I care for my carbon steel scissors?
Carbon steel is prized for its edge retention but can rust if not maintained. We recommend wiping the blades with a soft cloth and a drop of sewing machine oil after each use, and keeping them away from moisture.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.